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Old 08-05-2003, 09:03 AM   #47
Mike McCarty Mike McCarty is offline
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Joined: Dec 2001
Location: Tulsa, Oklahoma
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It is a continued discussion with my husband and I, he thinks I should be more of a salesperson. He will chat people up if he is there. What do you think?
From my own personal observations (I've been a salesman all my life) I think most people want to be sold. There are some caveats to this however, they don't want to be hounded or stalked, and they want to dictate the terms of the engagement. This is where, as the salesman, you have to be able to read the situation. I think they do appreciate someone who has good knowledge of the product or, and especially, if that person is the "principle."

I would say to greet every person that enters the door with a howdy (or "SUP" if you live on the east or west coast). After a few minutes for them to get adjusted, I would introduce myself as the head dudette in charge of production and then reevaluate.

If someone enters your shop they have already been qualified as "interested." For me, I have to snare, seduce, cajole, entice, even if it means creating a loud clang, as my metal ruler hits the floor. Sorry, don't mind me.
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