Customers postponing dates

[Marcus Lim]

Great tip Terri! I guess i've been too nice to people, and find it hard to drive a hard message across to him. I know consciously I don't want to lose this big break that he's providing, and that doesn't help in any way to communicate to him.

You are a professional and deserve/should expect to be treated as such...

I guess I've much to learn how to walk and talk like a professional. But what you've said, it certainly made difference for me, and made my day.

Thanks Terri...